Rain Laundry App (“Rain Laundry,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use the Rain Laundry mobile application, website, and related services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Rain Laundry App is operated by Daniel & Su Family Co., Ltd.
Company Name: Daniel & Su Family Co., Ltd
Address: 17, Yadanar Lan 1, Ward 68, Dagon Myothid Seikkan, Yangon Region
Email: info@thangthangtechnology.com
Phone: 09252130187
When you use Rain Laundry App, we may collect information you provide directly, including:
When you place an order through the app, we may collect:
We support payment methods including:
For COD:
For MMQR:
Payment processing may be handled by third-party payment service providers, banks, or wallet operators. Their handling of your information is governed by their own privacy policies and terms.
When you use our Services, we may automatically collect certain technical information, such as:
If you enable location permissions, we may collect your approximate or precise location to:
You can disable location access in your device settings, but some features may not work properly.
If you contact us by phone, chat, email, or in-app support, we may collect:
We may use your information for the following purposes:
Where applicable under law, we process your information based on one or more of the following:
We may share information with third-party vendors and service providers that help us operate our Services, such as:
To complete pickup and delivery, we may share necessary information with riders, drivers, store staff, and fulfillment teams, such as:
For MMQR and other electronic payments, we may share transaction-related information with relevant banks, payment gateways, wallet providers, and settlement partners to verify and process payments.
We may disclose your information if required to do so by law, regulation, court order, or lawful request from public authorities.
If we are involved in a merger, acquisition, financing, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to applicable privacy protections.
If you use our website or web-based services, we may use cookies, pixels, and similar technologies to:
You may control cookies through your browser settings. Disabling cookies may affect certain features.
We retain your personal information only as long as necessary for the purposes described in this Privacy Policy, including:
When information is no longer needed, we will delete it, anonymize it, or securely store it until deletion is possible.
We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These measures may include:
However, no system is completely secure, and we cannot guarantee absolute security.
Depending on your location and applicable law, you may have the right to:
To make a privacy request, contact us at info@thangthangtechnology.com. We may ask you to verify your identity before processing your request.
You may review or update certain account information through the app. You may also:
If you want to delete your account, you may contact us at info@thangthangtechnology.com. We may retain certain information where required by law or for legitimate business purposes.
Rain Laundry App is not intended for children under the age of 13 or the minimum age required by local law, unless supervised by a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided us with personal information improperly, please contact us so we can take appropriate action.
Your information may be stored or processed in countries other than your own, including where our service providers operate. When we transfer personal information across borders, we take reasonable steps to ensure appropriate safeguards are in place as required by applicable law.
Our Services may contain links to or integrations with third-party services, including payment providers, banks, mapping services, communication tools, and analytics providers.
We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing your information.
When you choose MMQR as your payment method:
When you choose Cash on Delivery (COD):
We may send you service-related messages such as:
We may also send promotional offers and marketing messages where permitted by law. You may opt out of marketing communications by following the instructions in the message or contacting us.
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or Services.
When we make changes, we will update the Effective Date above. If required by law, we will provide additional notice or request your consent.
Your continued use of the Services after any update means you acknowledge the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Daniel & Su Family Co., Ltd
Address: 17, Yadanar Lan 1, Ward 68, Dagon Myothid Seikkan, Yangon Region
Email: info@thangthangtechnology.com
Phone: 09252130187
By creating an account, accessing, or using Rain Laundry App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.